Your team¶
For managers. Users and agents do not see these menu items.
Use these screens to keep agents on print, people who can sign in, and office addresses up to date.
Personnel¶
Personnel are the people who appear on boards and magazines — name, photo, phone, and email.
Open Manage Personnel on the home screen, or Personnel from the menu.
- Add a person.
- Add their photo and details.
- Save so the next board or booklet can show them.
The list shows each person's ID, name, mobile, office, e-mail, and type, then two login columns: User: Active and User: Name. A dash in those columns means the person has no login yet.
A person can appear on print without a portal login. A login can exist without that person appearing on print. If someone should do both, add them as Personnel and then send them a login from the same row (below).
Logins (from Personnel)¶
Managers do not have a separate Users menu. You give someone a login, and reset one, from Personnel.
On the Personnel list, one invite button matches the person's type:
- Agent — INVITE AGENT (needs a mobile).
- Anyone else — INVITE USER (needs an e-mail or mobile).
SEND RESET still appears on the list when they already have a login. Open the person if you need the other kind of invite — both buttons stay on that record, with a short explanation.
| Button | When you see it | What it does |
|---|---|---|
| INVITE USER | List: non-agents with no login. Also on the person record. | Creates a portal login and sends a set-password link (text message if they have a mobile, otherwise e-mail). They choose their own password. |
| SEND RESET | The person already has a login | Sends a password reset link the same way. Their current password keeps working until they set a new one. |
| INVITE AGENT | List: agents with a mobile. Also on the person record. | Sends a set-password link for the agent platform and the MRE Agent phone app. If they already have a login, it sends an app invite instead — they must sign in on the app within 72 hours. |
The button changes to Sent ✓ when the message has gone, and User: Name fills in with the new username.
Which login they get:
- INVITE USER creates a portal login — listings, magazines, print, orders, and statistics.
- INVITE AGENT creates an agent login — Statistics on the web, plus the MRE Agent phone app.
If someone needs a different role, or a login for a person who is not on Personnel, ask support.
Offices¶
Offices are your locations. Add or edit an office, then keep its addresses (postal, delivery, and display) up to date.
Managers usually see Personnel and Offices in the menu.
Your own password¶
To change your password while signed in, click your initial at the top right and choose Change Password. See Getting started.
If someone else has forgotten their password, click SEND RESET on their Personnel row, or ask them to use Forgot password? on the login page.